Shipping policy
Last updated: June 4, 2026
| Subject | Detail |
| Shipping Locations | Free shipping on all orders, no minimum purchase required |
| Order Cutoff Time | 5:00 PM ET — orders after this are processed the next business day |
| Order Handling Time | 1 to 3 business days (Monday–Friday) |
| Transit Time | 5 to 9 business days (Monday–Friday) |
| Estimated Total Delivery | 6 to 12 business days |
| Carrier Services | USPS, UPS, FedEx, and other regional carriers depending on location |
| Order Tracking | Tracking number sent via email once order has shipped; trackable via the Track My Order page |
| Legal Entity | VERAMARA RETAIL LLC (trading as VeraMara) |
| Business Address | 10 Columbus Cir, New York, NY 10019 Address available only for administrative correspondence and product returns. |
| Contact | support@veramara.com, response time 30 min to 24 hours |
At VeraMara, we are committed to providing an exceptional shopping experience for our USA customers, including clear and straightforward shipping policies. We offer free shipping on all orders within the United States.
Shipping Locations
This shipping policy applies to orders shipped to the United States. At the moment we only deliver within the United States.
Delivery Times
Below are the estimated delivery timelines for all shipments.
Order Cutoff Time
5:00 PM Eastern Time (ET). Orders placed after this time are processed the following business day, which may add an additional day to the delivery schedule.
Order Handling Time
1 to 3 business days (Monday to Friday). Once your order is processed, it will be dispatched through one of our trusted carriers.
Transit Time
5 to 9 business days (Monday to Friday).
Estimated Total Delivery Time
6 to 12 business days.
Carrier Services
We work with dependable shipping providers for deliveries within the United States. These may include USPS, UPS, FedEx, and other regional carriers depending on your location.
Shipping Costs
Free Shipping
All orders qualify for free shipping with no minimum purchase required.
Delivery Issues
If you experience delivery delays, missing packages, or other shipping related concerns, please contact our customer support team as soon as possible. We will work with the carrier to help resolve the issue and ensure your order is delivered safely.
Wrong or Undeliverable Address
Please double-check your shipping address before placing your order. If a package is returned to us due to an incorrect, incomplete, or undeliverable address, we will contact you to arrange reshipment. Reshipping fees may apply. If you do not respond within 14 days, the order will be processed as a return per our refund policy.
Address Change After Order
If you need to change your shipping address after placing an order, contact us at support@veramara.com within 1 hour. Once your order has been dispatched, we are unable to modify the shipping address.
Tracking Your Order
Once your order has shipped, you will receive an email notification containing your tracking number. You may monitor shipment progress using our Track My Order page.
International Shipping
VeraMara currently ships only within the United States. We do not deliver to international addresses, including Canada and Mexico.
Holiday and Peak Season
During peak periods such as Black Friday, Cyber Monday, and the December holiday season, processing and transit times may extend by 1 to 3 business days due to higher order volumes and carrier capacity. We recommend ordering early during these periods.
Statutory Rights
This shipping policy does not affect your statutory rights under applicable consumer protection laws. Nothing in this policy limits the rights you have as a consumer under United States federal or state law.
Questions
For additional shipping questions, please visit our Frequently Asked Questions page or contact our support team via Email.
Contact Information
Business Name: VeraMara
Company Name: VERAMARA RETAIL LLC
Business address: 10 Columbus Cir New York, NY 10019
Address available only for administrative correspondence and product returns.
Contact Details
Email: support@veramara.com
Phone: +1 (779) 290-6414
Estimated Response Time: 30 minutes - 24 hours
Business Hours:
Monday to Friday: 9:00 AM - 6:00 PM (ET)